Director of Training
- Req #: 1988972
- Address: 3443 N. Central Ave.
- City, State: Phoenix, AZ
- Zip Code: 85012
Job Type
Full-time
Description
WHO WE ARE
We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.
ABOUT THE DIRECTOR OF TRAINING
The Director of Training will play a critical role in shaping the future success of Upward Projects. The Director of Training reports to the Vice President of People and Culture, this role will lead all training and development efforts across the organization, working closely with various teams to create, implement, and maintain comprehensive training programs. The ideal candidate will be a strategic thinker, a passionate trainer, and a leader who can drive excellence in our restaurants.
TO BE SUCCESSFUL YOU MUST
WHY YOU'LL LOVE UPWARD PROJECTS
Requirements
Full-time
Description
WHO WE ARE
We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.
- Be Authentic and Humble
- Act with Integrity
- Bring Good Energy
- Achieve as a Team
- Get Extraordinary Results
- Inspire with Hospitality
ABOUT THE DIRECTOR OF TRAINING
The Director of Training will play a critical role in shaping the future success of Upward Projects. The Director of Training reports to the Vice President of People and Culture, this role will lead all training and development efforts across the organization, working closely with various teams to create, implement, and maintain comprehensive training programs. The ideal candidate will be a strategic thinker, a passionate trainer, and a leader who can drive excellence in our restaurants.
TO BE SUCCESSFUL YOU MUST
- Develop, elevate, and implement a company-wide training strategy that aligns with our brand values and company initiatives.
- Lead and manage a team of training managers responsible for training initiatives across 7 states.
- Elevate existing training programs for all levels of restaurant staff, from entry-level positions to management roles.
- Collaborate with department and store leaders to ensure consistency in training materials, processes, and brand standards across all 5 brands.
- Continuously evaluate and enhance training materials, ensuring they are up-to-date and effective.
- Monitor and assess the performance of training programs, making continual adjustments necessary to achieve desired outcomes.
- Identify skills gaps and areas for improvement in the workforce and develop targeted training solutions.
- Foster a culture of continuous learning and development, promoting opportunities for career growth within the organization.
- Manage the training budget and resources efficiently.
- Stay current with industry trends and best practices in training.
WHY YOU'LL LOVE UPWARD PROJECTS
- Excellent benefit and compensation package
- Paid time off and earned paid sick time
- Fitness discount programs
- 401K with company match
- A people focused culture united by our shared values
- Unlimited growth opportunities, with several new restaurant openings
- Having a voice. We provide empowerment and influence to all our team members
- Opportunity to build deep, meaningful, and lasting relationships with colleagues
- Recognition and rewards for your hard work and tenure
- Generous meal benefit program
Requirements
- Bachelor's degree in Human Resources, Hospitality Management, or a related field (Master's degree preferred).
- Minimum of 8 years of experience in training and development, with a proven track record of leadership.
- Experience in the restaurant industry is highly preferred.
- Willingness to travel to various locations as needed.